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Centralized documentation for configuring your AI receptionist, managing accounts, and integrating PersonaDesk.ai into your stack.

Try searching for: forwarding, routing rules, or webhooks.

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Getting started

Account setup, connecting your phone number, and first AI receptionist.

Account & billing

Plans, invoices, usage limits, and updating payment methods.

AI & routing configuration

Call flows, routing rules, escalation paths, and human handoff.

Integrations & partner platforms

Connecting calendars, CRMs, VOIP providers, and other tools.

Compliance & security

Data protection, call recording controls, and compliance settings.

Developer & API

API authentication, webhooks, and developer quickstarts.

Popular articles

System status: All systems normal

Connecting your main phone numberOptions for forwarding, number porting, and testing before going live.

Designing routing rules for high-intent callsHow to configure AI routing and escalation for different call types.

Syncing calendars for instant bookingsConnecting Google or Outlook so the AI can book and reschedule safely.

Call recording & privacy controlsWhere to manage recording settings, retention windows, and consent.

Using webhooks for post-call workflowsTriggering CRM updates, tickets, and automations from AI calls.

Need more help?

Our team is here to help with account issues, configuration questions, and production incidents.

Submit a ticket via the contact form.
Email support@personadesk.ai for account and billing questions.
Join the community to learn from other teams using PersonaDesk.ai.

Typical response time: next business day for standard tickets, faster for production incidents.

Developers can also find detailed API guides and examples in the docs.